Chichkata’s Workshop

Privacy

Data controller

Стоян Веселинов Драев, БУЛСТАТ 181093084, contact address България, 9745, с. Мараш, ул. Шуменска комуна № 2. Privacy contact: st_draev@abv.bg.

Information we use

Inquiries include your name, your email and an optional phone number, your message, and any drawings, photos or designs you choose to attach. Attachments are optional. Photo booth inquiries also include the event date, venue and type. Please do not send sensitive information or identity documents.

Purposes and legal bases

We use this information to reply and discuss the proposal you requested. Steps before entering a contract at your request rely on GDPR Article 6(1)(b), where applicable. Business correspondence and website protection may rely on legitimate interests under Article 6(1)(f): handling business inquiries and preventing abuse.

Email is required to send you an automatic inquiry copy. Phone is optional. The copy contains your submitted details, message and file names; the files themselves are sent only to the provider. Inquiries do not subscribe you to marketing. We do not make automated decisions with legal or similarly significant effects.

Access, retention and location

Inquiries are emailed to the provider, not published or stored as catalog records. Attachments are held temporarily outside the public website while sending the email; the temporary copies are deleted after the sending attempt. Attachments received by email are retained with the correspondence for the period stated below. Authorised personnel and service providers may access the data: hosting MAX1.BG, email MAX1.BG (website sending service); ABV.bg (inquiry mailbox).

Inquiry retention: Inquiries that do not lead to an order: up to 6 months after the last correspondence, then deleted together with their attachments. Correspondence relating to an accepted order is kept for applicable contractual and statutory periods.. Technical server log retention: Archived web access logs in cPanel: up to 30 days, with automatic deletion of older archives. Track Delivery mail reports: 10 days. Temporary inquiry anti-spam counters: up to 10 minutes. Separate system and security logs are managed by the hosting provider for security and support under its policies; records relevant to an incident may be retained until the investigation is complete.. Correspondence and records related to a completed transaction may be subject to separate statutory retention requirements.

A protected value derived from the IP address and email is used briefly to limit spam. The server may process IP addresses and technical information in security logs. Processing locations and any international transfers: Hosting: MAX1.BG servers in Sofia, Bulgaria. Under section 14.6 of MAX1.BG’s terms, processing outside the EEA requires the customer’s prior consent. Inquiries are received at ABV.bg. ABV states that its partners may transfer data outside the EEA with applicable safeguards: https://passport.abv.bg/app/profiles/resources/terms/policy.html. The customer copy is delivered to the email provider of the address entered by the customer..

Your rights

Subject to the applicable conditions, you have rights of access, correction, erasure, restriction, objection and portability. Where processing relies on consent, you may withdraw it for the future. Contact st_draev@abv.bg; proportionate identity verification may be needed.

You may complain to the competent supervisory authority, including Bulgaria’s Commission for Personal Data Protection.